Support

We're here for you around the clock at LuckyLouis Casino, because we know that great gaming experiences require excellent support. Our dedicated team is ready to assist you with any questions or concerns, ensuring your time with us is always enjoyable and worry-free.

Instant Assistance When You Need It

Our professional support agents are available 24/7 through multiple channels to provide you with immediate help. Connect with us through our lightning-fast live chat for real-time solutions within minutes. For more detailed inquiries, reach out via email at support@luckylouis.com with an average response time of 2-4 hours. Canadian players can also call us directly at +1-647-724-4691 for personalized assistance.

Comprehensive Support for All Your Needs

Whether you have questions about your account, need help with deposits using Apple Pay or PayPal, or want guidance on withdrawing your winnings, our expert team has you covered. We're equally equipped to assist with technical issues, bonus terms for promotions like our 100 Free Spins welcome offer, or help navigating our extensive game library featuring titles from NetEnt, Microgaming, and Evolution Gaming.

Self-Service Resources

Find quick answers in our extensive FAQ section, where we've compiled solutions to common questions about payments, account verification, game rules, and bonus conditions. Our detailed guides walk you through everything from setting up your account to understanding wagering requirements on bonuses.

Responsible Gaming Support

Your wellbeing matters to us. Our support team is specially trained to provide resources and assistance for responsible gaming practices. We can help you set deposit limits, take time-outs, or discuss self-exclusion options if needed.

Payment Support

Managing your finances should be effortless. Our team can guide you through our various payment methods, including credit cards, e-wallets, and bank transfers. Whether you're depositing in EUR, GBP, CAD, NZD, or SEK, we'll ensure your transactions are smooth and secure.

Dedicated to Your Satisfaction

At LuckyLouis Casino, we measure our success by your satisfaction. Our support team undergoes rigorous training to handle any situation with professionalism and care. We're committed to resolving your concerns on the first contact whenever possible, and we continuously follow up until your issue is completely resolved.

Remember, no question is too small and no concern is insignificant. We're here to ensure your gaming experience is exceptional from the moment you join our community.